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Testimonials

After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience.  As well as comments about the products, we also ask how they feel about how we performed from start to finish.

We’re delighted to share that feedback with you

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Courtesy and Efficiency

Somewhat belatedly may I thank your team for your no quibble, courtesy and efficiency in fixing the problem with my door. All down here are most impressed! Thank you for your input into all this.

MBH, Essex

7th June 2018

Absolutely thrilled with the doors

We are absolutely thrilled with the doors and thank you all very much.
The service has been exemplary from the office to the surveyor to Mick & John fitting.
We would not hesitate to recommend you.

Mr & Mrs N, Chelmsford

7th June 2018

Professional, diligent and friendly with it

Dealing with FGC has been a straightforward and hassle free experience from start to finish.

I had several queries long before placing an order and FGC were always prompt and helpful with the responses. Then at site survey time they attended on time, with courtesy calls leading up to the appointment to keep me advised, the surveyors were very knowledgeable and again helpful. This gave me great confidence that I’d made the right choice by selecting FGC.

I needed to change the installation date numerous times because of my delays at site and they accommodated me without any hassle. I am absolutely delighted with the product which was installed with precision and care.

I would have no hesitation in recommending FGC to anyone that is looking for an outstanding “wow” factor product from a company with “wow” factor customer service.

Matt C
22nd May 2018

bringing the outside in!

as an Architectural Technologists, I stumbled across FGC and its proved to be my best stumble.

I have knocked two rooms into one to make the most of viewing my garden, my wife and I were looking for the most unobtrusive bi fold door frame to maximise the view, which was proving a challenge until I found the frameless glass bi fold doors by FGC

FGC system is going to change our home and garden, from start to finish the service has been excellent and they were only to happy to explain the system, arrange a local viewing and met my required delivery dates.

I would recommend them and I have also put their product forward on a couple of projects I am working on!

Anthony
16th May 2018

Paragons of politeness and efficiency

The two chaps who came were great paragons of politeness and efficiency.

Regards,

 

 

Mr and Mrs F
15th May 2018

Delighted

Delighted with final result and extremely pleased that I decided on these ‘frameless glass doors’ over conventional bifolds. The company had no end of patience with any pre-order questions that I raised and the factory visit and visit to view an existing installation were very informative and reassuring.

The team that fitted were professional, attentive and extremely competent and the final result excellent and much admired. Thank you. I would not hesitate to recommend the company.

Mrs T
9th May 2018

Looks even better than we imagined

Your fitters have just left and we are very pleased with the installation, the door looks even better than we imagined and the guys were really professional. Looks like we will go ahead with the other one. However, we will wait awhile till we are sure it will look ok as it is a taller door. Many thanks to your company.

EH Ramsgate

ER
24th April 2018

Brilliant!

We are absolutely delighted with our frameless glass doors. They have transformed our living area in terms of light and space, giving a contemporary feel.

The whole process has been very efficient and the fitters who came to install the doors were excellent.

I would definitely recommend!

Angie
10th March 2018

Cheerful with a ‘can do’ attitude

FGC fitters Mick and Baz arrived at 0754hr ready to begin work. They were polite, helpful and fitted in seamlessly with the existing project team responsible for the restoration of this significant village property. The boys worked without fuss, cheerful with a ‘can do’ attitude taking the time to explain the system as they fitted it. The house belongs to Simon Menzies an old friend from the Army, he and his wife were not present, I am the next door neighbour whose property is affected by the work. In time, I too intend to have the glass curtains fitted at my house.

The bizarre coincidence was that our neighbour across the river is Commodore Ron Warwick of Cunard Line, former Master of the QE2 and  QM2. He was recently a guest of the Master of The World, regretfully he missed Mick and Baz who had departed when he walked across to photograph the glass curtains for Claire Menzies who commissioned them. The boys said FGC were fitting on The World at some point in the future, Ron has already been in touch with his contacts on the ship!

Despite the impressive list of clientele, I think it significant that your product has made a significant transformation to a modest but beautiful traditional, residential village property, opposite a 13th century castle in a conservation area. Once the restoration is complete you should have enthusiastic but competent photographer Commodore Ron Warwick photograph Nunney castle from within the conservatory space of Brook House, and vice versa from the castle looking back at the house. Both views will be stunning.

Great product, please pass our collective best wishes to Mick and Baz.

S, Poonia

Shindi
28th March 2018

Impressed with your team and with the final result.

I have to say that although I was not on site to see the finished result, the photographs of the work is remarkable and to add to that compliment, our master builder Chris Seviour reported back to me yesterday that he was so impressed with your team and with the final result.

Thank you all for such a tremendous job – I’m hoping to have an article written in Country Living about the house later this year and I will certainly mention you guys!

CM

28th March 2018

Outstanding

This is the first project I have completed with FGC and it will not be the last. From the original survey and quote, right through to final installation, the team at FGC have been tremendous.

The communication and detail is outstanding, the quote was fair market competitive and the final result of the product in situ is absolutely outstanding. I have never seen a system like this before. The quality of the work is remarkable, the installation team were timely and so professional. If you are thinking of adding value and ultimate style to your property, this is the way to go.

Thank you FGC for delivering as promised: on time, on budget and to the highest quality.

CMenzies
27th March 2018

Work ethic simply cannot be doubted

Can I also thank your fitting team for turning out in atrocious weather that day, their work ethic simply cannot be doubted, please pass on our thanks to them and everyone involved for the service we have received.

The doors look fantastic and we hope to add a third set, perhaps later this year.

 

Mr & Mrs W

20th March 2018

We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.

Visit the FGC Showroom

You can now visit our showroom in Strood, Kent.

The full range of Frameless products are on display in wide variety of configurations.

We request you contact us to make an appointment before visiting to avoid overcrowding.

Find out more about the FGC Kent showroom.

Reviews on Facebook and Google

What our customers say

Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the work without any hesitation. Their tools were left in one corner so they are not on the way of anyone,

 We were delighted with the service and standards from Frameless Glass Curtains – everyone at the Company responded really well and work was done on time with minimum of fuss. Workers were polite, did a great job and left everything clean afterwards – and the windows look amazing! We would certainly recommend Frameless Glass Curtains   Keith and Tina,  Sussex May 2016

I was very impressed with your facilties and how all the aspects of my purchase were explained. Your installers were thorough and polite and finished off the installation well, and would have no problem in reccommending you to others. Your aftercare was very good and prompt. All in alll very impressed with the doors and very pleased with my purchase. All my friends would like to be able to afford these kind of doors.

We were very happy with the service offered from start to finish. The frameless glass doors are a perfect solution to our extension and have received many compliments.The workmen who installed the doors were courteous and efficient, the job completed in a few hours, we had a slight problem that needed attending to and this was resolved immediately. We would not hesitate to recommend this company and their wonderful products.

A heartfelt thank you from us. We knew we wanted something a bit special to set off our extension, which has been absolutely essential in making our new home work for the family. We scoured the internet for something that would allow an uninterupted view of the planned garden but would also allow us to throw back the glass in the summer to bring the garden into the house. As soon as I visited the

As to how we were from initial contact (were we polite)? Staff were polite and prompt in answering telephone questions. There were technical problems with our installation and staff were open and discussed options and were polite. The fitters were surprised at the distance they had to travel to reach us each time, although we had explained where we lived prior to proceeding with the installation to check whether the company would be happy to

We are pleased with the service, and the quality of finish so far, I look forward to seeing how they look after a few months. My only issues was the timings and delays, but I wouldn’t hesitate to recommend you and indeed have already a few times or use you again.

From the start to the finish we felt comfortable with your staff and installers. It was a product just as we had hoped and envisaged for our new House double glazed, frameless glass doors in 4 openings! Perfect. The doors are a talking point and every body comments on how good they look! They are amazed when we open them to show them off. When the doors were first installed the overall affect was more

Re delivery, there was an initial hope that you might be earlier than the 6-8 week lead time, but once that wasn’t going to happen, you gave us a date, and were then able to bring it forward a couple of days to fit around our holiday schedule, which was great.  Guys turned up at 8am as expected. Your guys were clean and tidy. I love the doors and think they are great.  I would

I am absolutely thrilled with the finished result. You were straightforward to deal with and visiting your site was appreciated. You gave clear statements regarding specification and developed the product to meet our needs. Installation was at the agreed time and there was reassuring and prompt follow-up as the new design needed refining. The product recommends itself… I’m recommending you… and I would certainly buy again

“Visiting the FGC factory before a site viewing was the best decision we made. Very few of the reviewers make any mention of the apparent simplicity that disguises the cleverness and ingenuity in this way of dealing with a large size glazed opening. At the factory the finer details behind the design were explained, and the level of engineering precision became apparent. A later site viewing and meeting an existing owner only further confirmed what

We had 3 sets of doors installed in April. We had searched far and wide for bifold doors and those supplied by FGC were undoubtedly the most striking. We have had favourable comments from visitors and the doors are functioning well. Our dealings with FGC have been excellent and they have attended since the installation to make some adjustments. Although this is an expensive product, it looks stunning and has performed well. FGC worked closely

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