After each attendance, whether this be for installation or maintenance we ask our customers for feedback about their experience. As well as comments about the products, we also ask how they feel about how we performed from start to finish.
We’re delighted to share that feedback with you
After sales
Delighted with the windows – they make our kitchen so much lighter and are a joy to use.
Two teething problems since installation have been dealt with promptly and efficiently by FGC at no charge.
Definitely recommend them to all.
Opinion Rating
I cannot rate this company highly enough & would highly recommend them to anyone.
Perfect product
These frameless glass walls have made a huge difference to our comfort at home. They are installed between our living rooms and conservatory.
When open, they allow heat into the living area on a sunny day (reducing our heating bill) and when shut, they keep the cold and noise out. They are also much better than bi-folds because there are no frames when shut and when open, the amount of space taken is minimal.
Installation and service by all staff that we’ve been in contact with has been excellent. I would definitely recommend this company and their product to anyone.
Great product & service
We have been extremely happy with our installation. The doors have made a huge difference to the view from our kitchen into the garden. It is a quality product.
After 7 years one of our doors developed a fault. I claimed under the guarantee. The matter was dealt with quickly & efficiently. The replacement door was fitted with the minimum of fuss by the team of fitters. Great job.
Thank you.
Replacement doors
I had been looking for some time to replace my patio doors in our lounge as they had very wide plastic frames and wanted something that wouldn’t restrict the view up the garden
I asked to see if it was possible to view some already installed close by. Luckily there was, we went and viewed and was very impressed. I’ve seen lots of companies do bi-fold and there is actually one that is on the same industrial estate where I work, but no of them had the vision I was looking for.
I was impressed with the service I received from the initial enquiry to the eventual placing of order (we were longer getting round to doing these than first thought but I was never hassled from FGC)
The guys that fitted did a great job, very friendly and tidy.
I am very pleased with the doors, I can now sit in my lounge and clearly see the garden (next project) I would recommend FGC.
The glazing is stunning
The whole experience with FGC has been really positive from the visit to the factory to the final installation.
The glazing is stunning. Highly recommended.
Happy with all your support
The bottom line, I am happy with all your support to get me the financial support for this project. Without your help the project would not have been realised.
A rare thing
Serrvice.
Good, old-fashioned service.
Your team turned up a day early.
And were courteous , efficient and helpful.
That doesn’t happen too often nowadays.
Achieving exactly what we wanted
We are delighted with the end-resulting porch and it is achieving exactly what we wanted from it. We have also had several very positive comments from visitors, etc – which is very gratifying. We have also been impressed with the attitude and approach of all the company employees we have met.
Punctual, Friendly & Efficient
Many thanks for your prompt attention to our problem.
As before, your fitters were punctual, friendly and efficient.
A credit to your company.
Very pleased with the glass
Very pleased with the glass curtain doors which you supplied on time
and installed very quickly. Great product that really enhances the room
A sincere thank you to your installation team
We would like to say how pleased we are with our fabulous new FGC doors and conservatory. We thought the transformation would be great, but it’s only once they’re in that we’ve been able to see the full glory of the design – and our view! We’ve had all the making-good done now, taken off all the plastic film and the result is we have beautiful, draught-proof doors and a lovely, contemporary conservatory.
And we’d also like to say a sincere thank you to your installation team. They were efficient, courteous and highly skilled – and, successfully, had to deal with more issues on-site than they (or we) expected! We were extremely impressed by their professionalism and the finished article is, as above, fantastic.