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Installsure Insurance Backed Guarantee

At FGC we offer Warranty Insurance by Installsure, giving you extra peace of mind when you invest in any of our frameless door products as well as our entire home improvement range.

Installsure Insurance backed Guarantee

Peace of Mind Warranty Insurance with Installsure.

Installsure is part of The Glass and Glazing Federation (GGF).  FGC is already a vetted and approved member of the GGF, the leading industry body for the glass and window industry.  Our Insurance backed guarantees to provide additional peace of mind when investing in your home with any of our products.

Reputable and professional home improvement businesses work ethically and professionally where your consumer protection matters as much as your business.  We want you to have absolute trust in the products you buy from us and enjoy them for many years to come.

What does an Installsure Insurance Backed Guarantee mean for you?

When you buy any of our frameless bifolding doors or other products, we provide you with a guarantee as well as your FENSA registration paperwork.

Our Installsure Insurance Backed Guarantee protects you and your installation in the unlikely event of us ceasing to trade.  You already have our reassurance that our guarantee means we correct any legitimate faults with your product within our guarantee period.   Having an insurance backed guarantee means Installsure steps in for you.  By providing you with Insurance Backed Guarantees (IBGs), Installsure matches the cover for your guarantee period.  Please note an insurance backed guarantee does not apply to new building projects or new build extensions.

Importantly, having FENSA membership also means we are required to provide Insurance Backed Guarantees as part of our FENSA membership.

Therefore, as an established business, FGC protects your investment through membership of the Glass and Glazing Federation, FENSA membership as well as providing Insurance Backed Guarantees.

Trusted products and service from FGC.

Installsure Insurance Backed Guarantee is part of  The Glass and Glazing Federation (GGF) of which we are also vetted and approved members. Part of this membership is the GGF routinely assessing our business, our processes as well as our financial health.

Our Installsure Guarantee is a valuable form of insurance for the future, meaning you can buy our quality doors from our family business with confidence.

The small print on our Insurance Backed Guarantees.

Your guarantee and FENSA applies to replacement work only, where we replace your old glazing.  New builds and extensions are signed off by Building Control.

All installations are covered except Balustrades.

The Customer must reply to the requested information within 20 days of the installation in order for the FENSA certificate and IBG to be issued.


Cover provided by Installsure

In the event that the business fails during the lifetime of the guarantee, any issues normally recoverable under the terms of the guarantee can be the subject of an insurance claim in line with the policy terms. Cover for the contract value or £25,000, whichever is the lesser in value.

Contact us for full terms and conditions and to ask any questions.

We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.

Visit the FGC Showroom

You can now visit our showroom in Strood, Kent.

The full range of Frameless products are on display in wide variety of configurations.

We request you contact us to make an appointment before visiting to avoid overcrowding.

Find out more about the FGC Kent showroom.

Reviews on Facebook and Google

What our customers say

We have been extremely happy with our installation. The doors have made a huge difference to the view from our kitchen into the garden. It is a quality product. After 7 years one of our doors developed a fault. I claimed under the guarantee. The matter was dealt with quickly & efficiently. The replacement door was fitted with the minimum of fuss by the team of fitters. Great job. Thank

Clive Lowe
Happy client

I’d like to take this opportunity to thank the team at FGC for great communication and assistance throughout, and a top job in the installation process and of course in providing a unique sleek product. Mr M,

Mr M, Bournemouth
After researching the market for a contemporary sliding minimal frame patio door, we were delighted to come across Frameless Glass Curtains. We were so pleased with the doors we ordered another set for the dining room and were not let down – the service we received was consistently good from staff both in and out of the office. From the start they have been knowledgeable, polite and happy to spend time helping us with our

Thank you for a brilliant product I am so glad I chose FGC for my windows/doors everybody who sees them is so impressed by them but mostly my wife and myself! Thanks again [and your team] Best regards Brian

We have been amazing our friends and family with our FGC since we had it installed a few weeks ago. Every ‘trade’ that is working on site has been fascinated and suitably impressed with the product and engineering. We are over the moon as it has really been the star of our home extension. Thanks too to the installers who were

Paul Robinson
Paul Robinson
As to how we were from initial contact (were we polite)?   Very polite and attentive, always got back quickly with answers to queries but there was no hard sell which I really appreciated after being bombarded by calls and contacts from other companies!  The measuring up part seemed more complicated than it needed to be.  The initial drawings and some of the subsequent ones had errors on that I needed to phone and change

The whole experience with FGC has been really positive from the visit to the factory to the final installation. The glazing is stunning.  Highly

Julie
Julie in Surrey

Thank you for your excellent after sales customer service it is exceptional. The track coating was repaired to a very high standard by Dan the “Magic Man”, he is very professional and his work is very good, to the point that it is difficult to spot where the repair has been made. Best wishes to all at FGC for a successful future. Regards

JD

Serrvice. Good, old-fashioned service. Your team turned up a day early. And were courteous , efficient and helpful. That doesn’t happen too often

Mr S
Mrs S. Bucks
These frameless glass walls have made a huge difference to our comfort at home. They are installed between our living rooms and conservatory. When open, they allow heat into the living area on a sunny day (reducing our heating bill) and when shut, they keep the cold and noise out. They are also much better than bi-folds because there are no frames when shut and when open, the amount of space taken is minimal. Installation

Heather Glasgow
Heather
Dear Frameless Glass Curtains, I would thoroughly recommend anyone to use your company. Your product is excellent and the installers were delightful: on time, tidy, quick, cheerful. An initial problem was dealt with immediately. The doors have changed how I feel about living in my small house; they have made the sitting room feel double the size as the walled garden now looks like a second room. Everyone admires them. There you are, my official

Your fitters were on time on site and I managed to speak with them before they started. They were very helpful and offered me a solution for a small problem we had regarding the level of the bottom track, I was impressed that we found the best solution and they agreed to proceed with the work without any hesitation. Their tools were left in one corner so they are not on the way of anyone,

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