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Installsure Insurance Backed Guarantee

At FGC we offer Warranty Insurance by Installsure, giving you extra peace of mind when you invest in any of our frameless door products as well as our entire home improvement range.

Installsure Insurance backed Guarantee

Peace of Mind Warranty Insurance with Installsure.

Installsure is part of The Glass and Glazing Federation (GGF).  FGC is already a vetted and approved member of the GGF, the leading industry body for the glass and window industry.  Our Insurance backed guarantees to provide additional peace of mind when investing in your home with any of our products.

Reputable and professional home improvement businesses work ethically and professionally where your consumer protection matters as much as your business.  We want you to have absolute trust in the products you buy from us and enjoy them for many years to come.

What does an Installsure Insurance Backed Guarantee mean for you?

When you buy any of our frameless bifolding doors or other products, we provide you with a guarantee as well as your FENSA registration paperwork.

Our Installsure Insurance Backed Guarantee protects you and your installation in the unlikely event of us ceasing to trade.  You already have our reassurance that our guarantee means we correct any legitimate faults with your product within our guarantee period.   Having an insurance backed guarantee means Installsure steps in for you.  By providing you with Insurance Backed Guarantees (IBGs), Installsure matches the cover for your guarantee period.  Please note an insurance backed guarantee does not apply to new building projects or new build extensions.

Importantly, having FENSA membership also means we are required to provide Insurance Backed Guarantees as part of our FENSA membership.

Therefore, as an established business, FGC protects your investment through membership of the Glass and Glazing Federation, FENSA membership as well as providing Insurance Backed Guarantees.

Trusted products and service from FGC.

Installsure Insurance Backed Guarantee is part of  The Glass and Glazing Federation (GGF) of which we are also vetted and approved members. Part of this membership is the GGF routinely assessing our business, our processes as well as our financial health.

Our Installsure Guarantee is a valuable form of insurance for the future, meaning you can buy our quality doors from our family business with confidence.

The small print on our Insurance Backed Guarantees.

Your guarantee and FENSA applies to replacement work only, where we replace your old glazing.  New builds and extensions are signed off by Building Control.

All installations are covered except Balustrades.

The Customer must reply to the requested information within 20 days of the installation in order for the FENSA certificate and IBG to be issued.


Cover provided by Installsure

In the event that the business fails during the lifetime of the guarantee, any issues normally recoverable under the terms of the guarantee can be the subject of an insurance claim in line with the policy terms. Cover for the contract value or £25,000, whichever is the lesser in value.

Contact us for full terms and conditions and to ask any questions.

We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.

Visit the FGC Showroom

You can now visit our showroom in Strood, Kent.

The full range of Frameless products are on display in wide variety of configurations.

We request you contact us to make an appointment before visiting to avoid overcrowding.

Find out more about the FGC Kent showroom.

Reviews on Facebook and Google

What our customers say

Putting a frameless glass walls between our South facing lounge and dining room conservatories was one of the best things we have ever done in our house. When shut, they keep out the cold in winter and, most importantly, the heat on very hot summer days. When open during sunny winter days, the heat warms the whole house and reduces our heating bills significantly. FGC are a marvellous friendly company. Very efficient and a pleasure

Heather Glasgow
Heather

I am very happy with the doors – I saw them last night after work – though I didn’t open them as I wanted to make sure I followed the installers’ instructions not to. They look wonderful and my boyfriend and mum tell me they were absolutely lovely chaps. The finish seems brilliant and appears to be a huge improvement on the last installation. Ms Warren, London

Q. As to how we were from initial contact (were we polite)? A. Yes, very polite and helpful when I called / emailed.   Q. Arranging installation (were we on time and on schedule) A.Yes, the surveyor was informative and on time. Q. Were we clean and tidy? A. I was not onsite when it was installed, but the there was no mess left after the job.   A. And finally are you pleased with

We struggled to find a supplier to fit a glass balcony. Frameless Glass however were great – they gave us a clear and competitive quote, turned up when they said they would, and just got on and did the job! Friendly guys, and we love the end result which looks good from the outside, and gives us a lovely uninterrupted view of our garden

marcus appleton
Marcus
The installer was excellent. In spite of being let down by another member of the team he got on with with the job in a positive manner. Disruption was kept to a minimum and he cleared and tidied up. He demonstrated how to use the doors, ensured I knew how to operate them and answered any questions before he left. He is a credit to your company. Overall: I am very pleased with my frameless

Somewhat belatedly may I thank your team for your no quibble, courtesy and efficiency in fixing the problem with my door. All down here are most impressed! Thank you for your input into all this. MBH,

MBH, Essex

FGC built my frameless porch as per the attached photo. The work was carried on time by their professional fitters. The quality of their work is outstanding. Nothing was overlooked and the final product was worth every penny. I am very happy with the investment I did.

Bashir Saoudi
Bashirr
As to how we were from initial contact (were we polite)? Yes a bit abrupt especially the on site visit. Arranging installation (were we on time and on schedule) Excellent. Were we clean and tidy? Good but the windows were left uncleaned so difficult to check for scratches. VG at organising a company to deal with the scratches + v good service from scratch man. And finally are you pleased with our doors (would you

May I ask you for a review on how we performed? – all very good except that it took a month to get the correct size of glass doors after the wrong sized ones turned up on initial installation – good job it wasn’t winter or might have been having a different conversation. I appreciate this was an error at the factory. In response to my initial query– Paul fitted a locking handle to the

Your fitters have just left and we are very pleased with the installation, the door looks even better than we imagined and the guys were really professional. Looks like we will go ahead with the other one. However, we will wait awhile till we are sure it will look ok as it is a taller door. Many thanks to your company. EH

ER
ER
A heartfelt thank you from us. We knew we wanted something a bit special to set off our extension, which has been absolutely essential in making our new home work for the family. We scoured the internet for something that would allow an uninterupted view of the planned garden but would also allow us to throw back the glass in the summer to bring the garden into the house. As soon as I visited the

We wanted to connect two room – a ‘sun room’ and living room -by replacing a large window with some glass doors. We contacted local suppliers and Googled ‘glass partitions’. Local suppliers weren’t much help, however the Google came up with just what we wanted – frameless glass doors. We contacted Gary for a price. He arranged to come and do a survey the following week – 600 mile round trip – arrived on time.

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