Many thanks for your prompt attention to our problem.
As before, your fitters were punctual, friendly and efficient.
A credit to your company.
Many thanks for your prompt attention to our problem.
As before, your fitters were punctual, friendly and efficient.
A credit to your company.
We also offer a full range of aluminium windows, bifolding and sliding doors,
and front doors as FGC Bespoke Aluminium.
You can now visit our showroom in Strood, Kent.
The full range of Frameless products are on display in wide variety of configurations.
We request you contact us to make an appointment before visiting to avoid overcrowding.
In addition to the quality of the product – which is stunning, and head an shoulders above anything else on the market – the ongoing support and maintenance is impressive. I had a small issue with the doors recently and their maintenance team came back within 48 hours to resolve everything whilst giving the doors a complete service. Very happy and I wouldRead more “Great post installation service”
As it happens, we are still sadly not in the house. We should be however at the end of February which will be great!
I can however pretty much respond to the below as I have been able to test the doors.
1. Your performance was excellent from what has been reported by the builders. They mentioned that you were happy to leave you to complete the work and had no problems. They did unfortunately give you a wrong height for the doors meaning their is a little lip on both inside an outside but I can live with that and it is not your fault! With respect to dealing with me – I have been very happy with the service (although I haven’t yet been sent the additional rubber bits agreed) and you sent a copy of the keys promptly after they had not been left in the doors.
2. With regards to the doors – they look great and they slide beautifully … or at least the 1 door I have tried does. The only issue at the moment is that we are protecting them with sheets in front so I cannot exactly see them in all their glory … soon I hope!
With regards to the review, I can write a more complete one when the guys are finished – the question re tidiness is not one I could answer as it is a building site and very messy beforehand so hard to notice additional mess! Joking aside, I’m waiting works to be finished to send you an unbiased review (which I’m sure will be positive) and also to include some nice photos that I would be more than happy for you to display on your website.
The service I received from FGD was professional and prompt from the initial on site survey through to installation and completion. Added to this the finished product has exceeded my expectations. It has enhanced my home with style and individuality, and enabled me to make use of the space in a way that is ‘unique’.Read more “Mr Mrs H @ Bucklebury West Berkshire”
we are very pleased with our new porch door which enhances the look of our Victorian house. Very professional job from beginning to end with a great deal of trouble taken to get the measurements exactlyRead more “Porch Door”
The service from your company has been exceptional throughout, cannot faultRead more “The service from your company”
We have been very happy with the service you offer and indeed the product. We found the office responded promptly and the delivery was swift and when promised. The fitting staff were professional, polite and unintrusive. We would be very happy to let people look at our installation.Read more “Mr P – Aylesbury”
Our FGC sliding doors were installed in May 2018. Although we have had two relatively minor problems – neither of which stopped the doors from working – FGC have attended very promptly to carry out remedial action. Excellent customer service from head office and excellent service from install technicians. Many visitors comment most favourably on appearance and functionality. Overall rating 10 out ofRead more “Brilliant After Installation Service”
The amazing glass door has transformed our kitchen and given it a wonderful inside/outside living feel and flooded the room with sunlight. It’s a fantastic product. The whole team at FGC wereRead more “the amazing glass door from FGC”
I am really impressed with the finished product and service e provided by FGC.
I had an image in my mind of how I wanted the end result to look. The “invisible” glassing was the most difficult and important part to source.
FGC came through with flying colours, right from the initial contact, design and survey discussions, to the installation visits.
FGC have been superb at meeting my requirements and timescales. The fitting was carried out with skill and cleanliness.
Thanks for bringing my imagination to life!
David, Surrey
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Published on January 8, 2019
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