A talking point up and down the village

The installation of our new doors was eagerly awaited and did not disappoint.
The fitters arrived on time on the agreed installation date. All waste was removed and the installation area was left clean and tidy.
The fitters demonstrated the use of the system including future self maintenance which was very useful. We are extremely pleased with the doors – they look fabulous and have opened up the lounge into the garden. Even when closed the view is hardly any different.
Although this does come at a price it is definitely worth it.
Margaret and John Cogger
20160926

We are very pleased by the results the only comment will be re protecting the work area to avoid dust or waste.
As to how we were from initial contact (were we polite)?

Yes great service and very responsive

Arranging installation (were we on time and on schedule)

Yes

Were we clean and tidy?

Not really as mention above

And finally are you pleased with our doors (would you Recommend us)?

Yes and Yes

May I also ask if you would like to be on our list of completed installations?

Yes

As we often get asked if we have anything people living locally can view
We pay £50 each client and an extra £50 if they buy our product

We will be happy to welcome future customers if this can help

20150724

I have to say that although I was not on site to see the finished result, the photographs of the work is remarkable and to add to that compliment, our master builder Chris Seviour reported back to me yesterday that he was so impressed with your team and with the final result.
Thank you all for such a tremendous job – I’m hoping to have an article written in Country Living about the house later this year and I will certainly mention you guys!
CM

Contacted Frameless Glass Curtains (FGC) to have the existing wooden doors into the lounge and dining rooms of our home replaced with clear glass. The reasons being twofold, firstly being to open up the hallway and secondly to make the most of the natural light that floods the rear of our south-facing property.
Having taken time to investigate the market, we down-selected FGC to undertake the work; our decision being fully vindicated by the quality of the end result and the service received from FGC throughout. From the service delivered, FGC is clearly a family company, which has managed to maintain the family values and personal feel to its customer service and product delivery.
Cannot fault either the service or workmanship delivered by Frameless Glass Curtains, with the end result far exceeding our already high expectations. Accordingly, I would have no hesitation whatsoever in recommending them to our family, friends and colleagues; fully acknowledging a job very well done indeed.

With regards to feedback, the pre-sales advice and support from Adrian was excellent and we found it really valuable to visit the factory and see the demonstration doors.
Furthermore, the installers were very professional, on time, polite, tidy, hard working and went out of their way to ensure we were comfortable operating the doors before they left. The only negative experience was the survey, feedback I shared with Adrian as we needed his involvement to resolve the matter. Although we had agreed a 3 door configuration (this was confirmed as within tolerance by the factory) the surveyor persistently tried to make us change to 4 doors and he even attempted to influence our builder to make us change which we found unacceptable. Additionally it appears the measurements taken were incorrect because the doors were manufactured 20mm too tall and we had to grind the brickwork to make the opening bigger which, along with phone calls and deliberations on site with our builder, meant an delay of over an hour before the install could begin.
Despite this negative aspect we are really happy with the doors and would to recommend them to any prospective customer as well as being included on your list of completed installations.
20150724

Q. As to how we were from initial contact (were we polite)?
A. Yes, very polite and helpful when I called / emailed.
 
Q. Arranging installation (were we on time and on schedule)
A.Yes, the surveyor was informative and on time.
Q. Were we clean and tidy?
A. I was not onsite when it was installed, but the there was no mess left after the job.
 
A. And finally are you pleased with our doors (would you Recommend us)?
Yes, I am very pleased with the doors. They look great and the operating mechanism is straightforward. I would highly recommend both the doors and service.
 
20151107

I had been looking for some time to replace my patio doors in our lounge as they had very wide plastic frames and wanted something that wouldn’t restrict the view up the garden
I asked to see if it was possible to view some already installed close by. Luckily there was, we went and viewed and was very impressed. I’ve seen lots of companies do bi-fold and there is actually one that is on the same industrial estate where I work, but no of them had the vision I was looking for.
I was impressed with the service I received from the initial enquiry to the eventual placing of order (we were longer getting round to doing these than first thought but I was never hassled from FGC)
The guys that fitted did a great job, very friendly and tidy.
I am very pleased with the doors, I can now sit in my lounge and clearly see the garden (next project) I would recommend FGC.